Privacy Policy

1. Introduction

Spoken Technologies Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the eProfit mobile application ("App").

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account or link your eBay account, we may collect your name, email address, and eBay username.
• Transaction Data: Information about your eBay selling activities that you input into the App, including item prices, shipping costs, and fees.
• Photos and Images: Images you capture or upload for product identification and listing creation.
• Support Communications: Any messages or feedback you send to us.

2.2 Automatically Collected Information

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: How you interact with the App, including features used, time spent, and actions taken.
• Analytics Data: Crash reports, performance data, and diagnostic information.
• Location Data: General location information based on IP address (we do not collect precise GPS location).

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide Services: To operate and maintain the App, including profit calculations, AI-powered features, and eBay integration.
• Improve the App: To analyze usage patterns, fix bugs, and develop new features.
• Personalization: To customize your experience and provide relevant suggestions.
• Communication: To send you updates, support responses, and important notices.
• Legal Compliance: To comply with legal obligations and protect our rights.

4. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in operating the App, including cloud hosting, analytics, and AI services.
• eBay Integration: When you connect your eBay account, certain data is shared with eBay to enable listing creation and management.
• Legal Requirements: When required by law or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Third-Party Services

The App uses the following third-party services:

• Firebase (Google): For authentication, analytics, and crash reporting.
• RevenueCat: For subscription management and payment processing.
• OpenAI: For AI-powered product identification and listing generation.
• eBay API: For integration with eBay marketplace services.
• Sentry: For error tracking and performance monitoring.

Each of these services has its own privacy policy governing their use of data.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments
• Access controls and monitoring

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your data within 30 days, except where we need to retain it for legal or legitimate business purposes.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data.
• Portability: Request transfer of your data to another service.
• Opt-out: Opt out of certain data collection and marketing communications.

To exercise these rights, please contact us at the email address below.

9. Children's Privacy

The App is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last updated" date. Your continued use of the App after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Additional Disclosures for California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt-out of the sale of your personal information. As stated above, we do not sell your personal information.

14. Additional Disclosures for EU/EEA Residents

If you are a resident of the European Union or European Economic Area, you have rights under the General Data Protection Regulation (GDPR). Our legal bases for processing your data include: performance of a contract, legitimate interests, compliance with legal obligations, and your consent where applicable.